Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Targeted Case Manager performs activities within the Certified Community Behavioral Health Clinic that are intended to support the wellness and recovery goals of individuals with complex and/or chronic behavioral health issues and needs by implementing targeted interventions designed to provide timely, high-quality, and efficient care. CCBHC Targeted Case Management services are organized around goals aimed at providing access to services that encourage individuals to resolve problems that interfere with their attainment or maintenance of independence or self sufficiency, and maintain themselves in the community. Individuals served will be within targeted populations who are not linked to Health Home services. Locations include in Buffalo, Orchard Park and North Collins
The Medical Director is responsible for overseeing medical services provided to consumers by BestSelf medical staff including psychiatrists, physicians, nurse practitioners and nurses. The Medical Director will be a resource to the Senior Management Team and will advise the team on all medical matters. The Medical Director will provide organizational leadership to the medical staff ensuring that all consumers are provided with a high quality of medical care. This position will offer clinical leadership to the organization and contribute to the development and review of policies and procedures related to medical care. The Medical Doctor will contribute the quality of care offered by BestSelf and, as needed, will offer education and information to the clinical staff.
Youth Development Specialist are responsible for providing and monitoring programming designed to develop students' knowledge of specific activities, according to the Youth Development Specialist skill-sets, interests, hobbies and educational background. Youth Development Specialist are positive, professional and work to the best of their ability during the after school hours. Youth Development Specialist can deliver age-appropriate lessons, activities and/or clubs that encompass hands-on learning, community services, and community-linked activities. Youth Development Specialist will communicate any needs, issues or feedback to the Site Coordinator in a timely manner so that any needs or student behavior (good or bad) can be addresses and dealt with efficiently. Grades served vary per site and range from kindergarten to grade 12.
After School Teachers will work with the Site Coordinator, School Principals and School Day Staff on setting academic goals that reflect program and district objectives for all students enrolled in the after school program. After School Teachers are responsible for providing and monitoring programming designed to increase state and local test scores in reading and math. Teachers are positive, professional and work to the best of their ability during the after school hours. Hours vary by each school site. Per Diem hours.
The Treatment Assistant provides support and motivation to the residents in developing daily living skills. The Treatment Assistant assists other staff members in monitoring resident progress. Must be able to support a trauma informed care environment. Located at 920 Harlem Rd., West Seneca, NY 14224
The Opioid Treatment Program (OTP) RN Supervisor is responsible for all professional nursing duties as required. They will provide training and supervision to other nursing staff, including licensed practical nurses and any on-call or part-time registered nurses. They are responsible for compliance to regulations, policies, and procedures. They will ensure the continuity of care within the maintenance medication programs. They will maintain clear communication with pharmaceutical contacts to work toward improving medication access and adhering to DEA and OASAS regulations. They will oversee and/or coordinate insurance communications to obtain prior authorizations and any other communication as necessary. They must be willing to work and/or be available on call on weekends.
The Admission Counselor is responsible for conducting all admission assessments and maintaining utilization. The Admission Counselor will do this by managing referral calls and scheduling assessments, determining patient eligibility for treatment, and organizing admissions. It requires conducting follow-ups with referral sources and families, making referrals for non-eligible individuals, and orienting new patients to the treatment program. Responsibilities also include completing documentation, maintaining referral statistics, providing direct care services, and maintaining contact with other referral programs. Building strong partnerships, participating in meetings, and assisting in patient transportation are also key components of the role.
The Homeless Senior Housing Specialist provides technical assistance to the Supported Housing team to ensure compliance with relevant housing regulations. Also serves as a resource to the team around the delivery of case management and other support services and assists the Housing Team Leader and Program Director with federal, county, and state reports
The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program. The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers.
As part of the Information Systems Team, the Business Intelligence Analyst I will be responsible for the organizations data-related reporting activities and handling of its enterprise data warehouse. The Business Intelligence Analyst I should be able to understand and interpret business and clinical quality reporting requirements and be comfortable defining, designing and creating reports and dashboards. The Business Intelligence Analyst will possess some level of healthcare knowledge and Electronic Health Records (EHR) and have experience working with custom reporting and business intelligence tools such as Crystal Reports, SSRS, MS PowerBI, MS PowerPivot, or Tableau. Located in Buffalo, NY, 35 Hours Full Time, salaried
The Director of Residential Treatment will have oversight of all residential substance use disorder (SUD) treatment services. The position will ensure that all residential treatment programs operate in compliance with OASAS regulations while expanding services to meet the needs of adolescents and adults with substance use disorder. This individual will identify and implement new opportunities to expand services and to integrate services across the residential programs, where appropriate, ensuring utilization of shared resources, while maintaining specialized care where needed. The position provides the leadership and management necessary to ensure the success of residential treatment services. The Director of Residential Treatment will work with internal and external stakeholders around referrals, coordination of care, and maintain connection to community partners and those affiliated with state and local government.
Family Peer Support Services are an array of services and support systems provided to families raising a child or young adult up to age 21 who is experiencing social, emotional, addiction, or behavioral health challenges in their home, school, community, and/or placement.
The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program. The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers. Locations available in Orchard Park, NY & North Collins, NY 35 Hours Full Time, hourly
The Family Engagement Specialist operates within a team of professionals who deliver services to consumers of BestSelf Behavioral Health’s Family Engagement Team. Services provided include outreach, engagement, mediation, service linkage and crisis interventions to transition aged youth who are homeless or at-risk of homelessness and their families of choice. Assesses client’s ability to achieve stability in their home, capacity for independent community living, formulates individual service plans, and works to effectively broker, link, and monitor client participation in needed services. Develops effective formal and informal support networks. Provide outreach services to effectively assist in targeted outcomes. Operates at a high level of independence and responsibility under supervision of the Outreach Team Leader.
Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Peer Specialist operates within a team of professionals who deliver services to consumers of Behavioral Health Services. The Peer Specialist delivers peer support services with rehabilitation and recovery focus, with a primary goal of connecting individuals to community based recovery supports consistent with the treatment/recovery plan. People with personal experience as a recipient of mental health and/or substance use treatment or of personal recovery are encouraged to apply. Honesty, respect for diversity, high personal standards, professional language and behavior reflecting such values are required. Locations include, Orchard Park, North Collins, Dunkirk, 35 Hours Full Time, Hourly
The Teacher at RAS is responsible for developing individual education plans tailored to each participant’s needs, creating daily assignments across subjects for participants in school, and promptly correcting and returning assignments in a timely manner. The role also entails maintaining accurate grade records and providing average grades every ten weeks. Additionally, preparing participants for standardized tests such as NYS testing, Regents testing, or GED testing is part of the role. The Teacher builds and maintains effective relationships with school district members to develop learning plans that best suit the needs of the student. Lastly, maintaining and documenting Electronic Medical Records (EMR) in compliance with agency and regulatory requirements is necessary.
The Psychiatric Nurse Practitioner (PNP) will work as part of a multidisciplinary team providing coordinated treatment. The PNP engages the consumer in the shared decision making about medication and the next steps in medication treatment. Assessments of mental status, continuity of care and compliance of clients receiving services, instruction of psychopharmacology and mental health practices to clients and families, consultation with physicians and use of health care resources, and access for concomitant chemical dependency disorders are included in job summary.
Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Peer Mentor Trainer operates within a team of professionals to oversee services provided to peer trainees enrolled at the BestSelf Peer Workforce Training Center. The Peer Mentor Trainer will provide outreach, training, mentorship, and on-the-job skill building, and certification support so that trainees learn to provide consumers with innovative, evidence-based, accessible, and family-focused behavioral health services to promote health, hope, recovery, and an enhanced quality of life.
The Vice President of Revenue Cycle is responsible for the oversight and direction of all revenue cycle operations throughout BestSelf Behavioral Health including but not limited to patient access and financial clearance, billing follow up, accounts receivable management and cash posting. This position will ensure that all processes are effectively and efficiently managed. Through effective leadership, this position will be responsible for creating and promoting a collaborative environment that encourages continuous improvement with respect to BestSelf’s annual revenue cycle. In addition, this position will provide ongoing support to the Billing, Front End Operations, and Revenue Cycle teams to meet the expectations for high quality customer services, fiduciary relations, and other established guidelines. Lastly, the position is responsible for maintaining up to date knowledge of billing standards as well as federal and state billing regulations in order to ensure the agency follows and maintains compliance.
Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
Supports all general ledger accounting functions of the agency: including management of grants and contracts, financial reporting, and budget monitoring.
Located in Buffalo, NY, 35 hours Full Time (In person only with the potential to work hybrid)
The ACT Case Manager has responsibility for carrying out rehabilitation and support functions and assists in treatment, substance abuse services, education, support and consultation to families, and crisis intervention under the clinical supervision of staff with professional degrees. The ACT Case Manager provides case management for assigned consumers, including coordination and monitoring of the activities of the individual treatment team.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The primary responsibility for the Learning & Development (L&D) Specialist is to design and implement cutting-edge training programs that foster professional growth and enhance the skill sets of our employees. Collaborating closely with various departments, the L&D Specialist will play a pivotal role in creating engaging and effective learning experiences tailored to our organization's needs. 35 Hours Full Time, salary, Hybrid between locations, 768 Delaware Ave., Buffalo, NY and 3176 Abbott Rd., Suite 800N, Orchard Park, NY
The OnTrackNY Program is a Coordinated Specialty Care (CSC) treatment program at BestSelf Behavioral Health serving adolescents and young adults. Our mission with the OnTrackNY Program is to empower young people to make meaning of their mental health experiences and to pursue their goals for school, work and personal relationships.
Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees! We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
The Resident Support Specialist assists in maintaining a stable and therapeutic environment in the residence.
The Coder for the Revenue Cycle helps with all functions of the organization’s revenue cycle coding to maximize cash flow. In conjunction with agency staff, the revenue cycle coder will contribute to the day-to-day operations on all issues related to the revenue cycle coding function. In office with the potential for hybrid
This position is responsible for janitorial duties performed at various sites across the agency according to established routines and procedures and is repetitive in nature. Work may require lifting of heavy objects and working in inclement weather.
The Claims Specialist is responsible for maintaining, entering, and following up on all client medical insurance and financial information. The position prepares claim data for transmission to Medicaid, Medicare, and Managed Care plans. A Claims Specialist will organize billing and rebilling materials as well as create and analyze reports from the billing system to provide feedback to program sites. The Claims Specialist is responsible for maintaining positive and professional client and external insurance agency relations.
The Resident Support Specialist assists in maintaining a stable and therapeutic environment in the residence.
Provides consistent, high quality forensic interviewing and advocacy to the abused children seen at the Child Advocacy Center at BestSelf. Communicate the results of the interview as indicated and act as an effective member of the multidisciplinary team.
The Senior Counselor works at a maximum level of independence and responsibility, often sharing responsibility for program operations with the Program Director.
A licensed practical nurse (LPN) is a licensed health care practitioner who provides nursing care under the direction of an RN, NP, physician, physician assistant.
Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Assistant Program Director helps the Program Director to plan, organize and direct the services of the program, manage daily operations, provide clinical and administrative supervision to program staff, and provides direct services to clients.
A licensed health care practitioner who provides nursing care under the direction of an RN, NP, physician, physician assistant. LPNs provide compassionate care that is respectful of each patient's needs, values and wishes. The LPN is responsible for monitoring the health status of clients at the Certified Community Behavioral Health Clinic. She/he responds to any emergencies in accordance with established policies and procedures and is responsible and accountable for providing direct and indirect patient care procedures reflective of BestSelf Behavioral Health mission and values.
Our Registered Nurses are responsible for all professional nursing duties as required. Enforces policy regarding storage and inventory of sample medications, use of sharps containers, and medical waste management. Provides group and individual treatment. Develops treatment plans based on comprehensive assessments, and formulates a diagnostic impression. Adheres to basic standards of nursing in conjunction with all NYS licensing standards.
The Peer Specialist operates within a team of professionals who deliver services to consumers of Behavioral Health Services. The Peer Specialist delivers peer support services with rehabilitation and recovery focus, with a primary goal of connecting individuals to community based recovery supports consistent with the treatment/recovery plan. People with personal experience as a recipient of mental health and/or substance use treatment or of personal recovery are encouraged to apply. Honesty, respect for diversity, high personal standards, professional language and behavior reflecting such values are required. Locations include, Downtown Buffalo, Amherst, 35 Hours Full Time, Hourly
As an experienced clinician, the Senior Mental Health Counselor works at a maximum level of independence and responsibility, often sharing responsibility for program operations with the Program Director. The majority of time is spent in direct client services, providing crisis and ongoing counseling and psychotherapy to new and ongoing clients. Located in Orchard Park, NY 35 Hours Full Time, Salary
The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program. The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Medical Assistant performs administrative and clinical duties including, but not limited to, rooming patients, performing vitals and various tests and front desk reception.
Responsible for supporting counseling staff in the Certified Community Behavioral Health Clinic. Will provide supporting duties including requesting and organizing clinical/medical records, completing supportive documents for counseling staff, providing support to counselors as needed.
The Youth Peer Advocate will be a Young Adult who is willing to self- identify as a person who has, or is receiving, mental health services as a youth or young adult, and is prepared to use that experience to collaborate with, coach and challenge other youth to view their life experiences as an opportunity for growth and change. The Youth Peer Advocate operates within a team of professionals who deliver services to consumers of Behavioral Health Services. The Youth Peer Advocate delivers peer support services with rehabilitation and recovery focus, with a primary goal of connecting individuals to community based recovery supports consistent with the treatment/recovery plan. Honesty, respect for diversity, high personal standards, professional language and behavior reflecting such values are required. Full time-35 hours weekly.
Become a Mentee! Interested applicants please apply!