The Medical Assistant performs
administrative and clinical duties including, but not limited to, rooming
patients, performing vitals and various tests and front desk reception.
Responsibilities:
- Clinical work is performed
under the general supervision of a Physician, Nurse Practitioner,
Physician Assistant or Registered Nurse.
- Performs clinical intake on
patient by checking vitals including height, weight, temperature, blood
pressure, pulse, respiration, waist circumference, pain scale, and carbon
monoxide while following current SAMHSA grant requirements.
- Prepares patient for
examinations, procedures and treatments.
- Observes, notes, and reports to
provider any relayed changes in patients' conditions, such as adverse
reactions to medication or treatment during rooming procedure.
- Performs medication
reconciliation at each patient encounter during the rooming process.
- Collects, processes
gynecological, and urine specimens.
- Maintains and disinfects
examination/treatment rooms, including equipment after each patient
encounter. Alerts office manager of any needed supplies to be ordered.
- Coordinates timely follow-up of
patient requests for services including prescription requests, referrals,
diagnostic testing, and appointments for sick visits. Documents all
follow up procedures directly in EMR.
- Performs administrative duties
for the office by registering all appointment types in scheduling software
system, greeting patients, answering phone calls and voicemails in a
timely manner, and handling all requests from all care managers,
counselors, and staff.
- Maintains and updates patient
medical records including verification of demographics and insurance
information at each encounter. Obtains signed PCP change form when
necessary.
- Schedules or arranges for other
tests or referrals to specialists as directed by provider or nurse.
- Processes referrals and
maintains knowledge of authorization process for patients with managed
care insurance plans, including authorizations for medications, imaging,
and specialty services. Assists in the authorization process for
medications, imaging, and specialty services when directed by provider or
nurse.
- Organizes caseload of patients
for the following day by checking insurance batch eligibility run in
scheduling software system and by preparing the charts in CGM by
confirming appropriate provider and location is listed under Primary
Provider in ?Patient' and ?Insurance' tab.
- Updates the BestSelf Primary
Behavioral Health Care Integration (PBHCI) team each session if a patient
has arrived, canceled, or no shows to aid in the collection of the National Outcome Measure Survey' (NOMs) required by the current SAMHSA
grant.
- Represents UBMD Family Medicine
and BestSelf by displaying a respectful and caring manner with patients,
families, community partners, coworkers, care managers, and supervisors.
Knowledge and Skills:
- Excellent clinical and customer
service skills.
- Must have excellent
organizational and time management skills as well as ability to
multi-task.
- Must be able to work
independently and as part of a team.
Qualifications:
- Medical Assistance training:
registration or certification preferred.
- Experience: At least two (2) to
three (3) years' clinical experience, preferably in an outpatient clinic