FLSA Status: Exempt
Starting range: $100,000 to $120,000 per yea
Vice President of Revenue Cycle
Job Profile and Agency Facts
BestSelf Behavioral Health (BestSelf) is an innovative organization formed through the merger of Child & Adolescent Treatment Services and Lake Shore Behavioral Health in June 2017. Both organizations served this community for a combined 120 years and are proven leaders in innovative delivery of behavioral health services in Western New York. Their shared reputation and stellar delivery of quality care in the community, led the Boards of Directors of both organizations to the creation of what is now the largest community-based behavioral health organization serving children and adults of all ages in Western New York.
No matter how old you are, where you live in Western New York or what challenges you're facing-BestSelf Behavioral Health can provide you and your family with the innovative and evidence-based services you need, along with a personal and caring approach that will help you feel respected, valued, confident and hopeful.
The Vice President of Revenue Cycle is responsible for the oversight and direction of all revenue cycle operations throughout BestSelf Behavioral Health including but not limited to patient access and financial clearance, billing follow up, accounts receivable management and cash posting. This position will ensure that all processes are effectively and efficiently managed. Through effective leadership, this position will be responsible for creating and promoting a collaborative environment that encourages continuous improvement with respect to BestSelf's annual revenue cycle. In addition, this position will provide ongoing support to the Billing, Front End Operations, and Revenue Cycle teams to meet the expectations for high quality customer services, fiduciary relations, and other established guidelines. Lastly, the position is responsible for maintaining up to date knowledge of billing standards as well as federal and state billing regulations in order to ensure the agency follows and maintains compliance.
Required competencies
Job duties
Required knowledge, experience, and skills
Organization Overview
Vision Statement
Empowering everyone to be their BestSelf.
Mission Statement
To provide innovative, evidence-based, accessible, and family-focused behavioral health services to promote health, hope, recovery, and an enhanced quality of life.
Beliefs
- We believe strong, healthy families provide the foundation for emotional well-being.
- We believe every individual is unique and recovery is possible.
- We believe quality behavioral healthcare is accessible, person-centered and holistic.
- We believe inclusion of peers, families and significant others in services promotes successful outcomes.
- We believe in culturally competent and trauma-informed services.
- We believe engaged employees are essential.
- We believe in innovative, evidence-based interventions.
- We believe in collaboration and community partnerships.
- We believe in community education and advocacy to combat stigma.
BestSelf Behavioral Health, Inc. is the largest community-based behavioral health organization serving children and adults with mental health and substance use disorders in WNY. We provide easy access to a full continuum of person-centered, trauma-informed behavioral health treatment, rehabilitation and recovery services.
BestSelf offers a comprehensive array of services to promote self-sufficiency, wellness, and an enhanced quality of life for children, adolescents and adults. We deliver a full range of services to a diverse, multicultural consumer population by employing a cadre of fully bilingual, bicultural staff.
BestSelf utilizes more than 20 evidence-based therapies including; Dialectical Behavioral Therapy (DBT); Cognitive Enhancement Therapy (CET); Parent-Child Interaction Therapy (PCIT); and Cognitive-Behavioral Treatment (CBT).
Quick Facts
- Created in June 2017 when Child & Adolescent Treatment Services and Lake Shore Behavioral Health merged
- 2022 Annual Budget: $94 Million
- Clients Served (2021): 40,000+ children, adolescents & adults
- Employees: 1,200+
- 51st Largest Employer in Buffalo & WNY (2022 Business First List)
- Total Outpatient Clinics: 13
- Total Service Locations: 70+
What We Do
- Serving Children, Adolescents & Adults
- Mental Health & Substance Use Disorders Outpatient Clinics
- Medication Assisted Treatment (Suboxone, Vivitrol, Methadone)
- ClubWest, ClubSouth, Safe Space & Afterhours Supportive Care
- Assertive Community Treatment (ACT)
- Personalized Recovery Oriented Services (PROS)
- Community & Mobile Mental Health and Addiction Treatment Services
- Building Brighter Futures - school-based programs providing academic assistance, social-emotional supports, high-quality enrichment opportunities, and family engagement to encourage positive development.
- Homeless Outreach and Supportive Housing Services
- Health Home Services for Medicaid Recipients - Children & Adults
- Integrated Primary Care Clinic
- Vocational Services and Supported Employment
- Residential Substance Use Disorder Treatment for Pregnant & Parenting Women where children up to age 11 can reside with their mother during treatment; Residential Substance Use Disorder treatment for Children and Adolescents.
- Recovery Community provides free support to people with addictions, people in recovery, and their families.
- Child Advocacy Center at BestSelf is an innovative, comprehensive center offering safety, support and a healing place for children and families affected by trauma and abuse.