FLSA Status: Non-Exempt
Starting at: $27.48 per hour
35 Hours Full Time, salary, Hybrid between locations, 768 Delaware Ave., Buffalo, NY and 3176 Abbott Rd., Suite 800N, Orchard Park, NY
SUMMARY OF DUTIES
The primary responsibility for the Learning & Development (L&D) Specialist is to design and implement cutting-edge training programs that foster professional growth and enhance the skill sets of our employees. Collaborating closely with various departments, the L&D Specialist will play a pivotal role in creating engaging and effective learning experiences tailored to our organization's needs.
POSITION RESPONSIBILITIES
· Design and create comprehensive training programs for employees across different departments. These programs will encompass onboarding, skill development, leadership training, and other relevant initiatives.
· Implement training strategies by utilizing the latest training methodologies and technologies to deliver impactful learning experiences.
· Facilitate in-person workshops, virtual sessions, and e-learning platforms to ensure a versatile approach and cater to diverse learning styles.
· Evaluate training effectiveness by conducting assessments and gathering feedback to measure the success of training initiatives.
· Utilize data-driven insights (from assessments and feedback) to continuously improve the quality and relevance of the programs.
· Collaborate & partner with internal subject matter experts and external training vendors to ensure the content is up to date, accurate, and aligns with our organizational objectives.
· Facilitate & support career development paths for employees by identifying skill gaps and providing personalized training recommendations.
· Keep up-to-date with the latest trends and best practices in learning and development to bring innovative ideas and strategies to our training programs.
· Curate and maintain a repository of learning resources, including training materials, manuals, and digital assets.
· Promote a culture of continuous learning and professional growth throughout the organization.
· Performs all other duties as assigned.
QUALIFICATIONS
· Bachelor's degree in, Human Service Field, Education, Organizational Psychology, or a related field, plus 3 years paid experience -OR- Master's degree in a human service field or a related degree (Business Admin, Training etc.) (e.g. LCSW, LMHC, LMFT).
· Proven experience in designing and implementing successful training programs.
· Familiarity with various training delivery methods, including virtual training platforms.
· Strong analytical skills to evaluate training effectiveness and measure impact.
· Excellent communication and presentation abilities, with the capability to engage and inspire learners.
· Collaborative and adaptable team player with the capacity to work cross-functionally.
· Proficiency in using learning management systems (LMS) and other training-related technologies.
· Reliable transportation to be able to commute between agency sites on a regular basis.
Benefits include: