Counselor Assistant

FLSA Status: Non-Exempt

Starting rate: $16.75 per hour

SUMMARY OF DUTIES

Responsible for supporting counseling staff in the Certified Community Behavioral Health Clinic. Will provide supporting duties including requesting and organizing clinical/medical records, completing supportive documents for counseling staff, providing support to counselors as needed.

RESPONSIBILITIES

Assists in coordinating communication regarding care between clinical team, prescribers, and nursing staff

Monitoring and contacting clients, to include those identified as high risk, with no recent contact or no next appointment scheduled

Reaching out to collaterals and outside providers (PCP, insurance companies, inpatient, and detox facilities) involved in client care to request information

Assists counselors in obtaining resources needed for group and individual sessions

Obtains toxicology and lab reports for counselors

Helps to complete court reports, completion of paperwork and other clinical data needed

Coordinates and schedules necessary appointments

Prepare/Stage documentation such as discharges, for counselors to complete

Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.

Performs all other duties as assigned.

QUALIFICATIONS

High School Diploma or GED

Some knowledge/experience with coordinating and collaborating between multiple person(s) or entities

Ability and flexibility to learn and execute new tasks and processes

Ability to ask for support and/or clarification when needed

Great organization, problem-solving and time management skills

Able to thrive in fast-paced environments

BIPOC and Bilingual English/Spanish, Arabic, or other language strongly encouraged to apply.

Benefits include:

  • Sign on bonuses for all
  • Multiple health insurance options
  • Employee referral bonus
  • Tuition Reimbursement
  • Clinical license renewal reimbursement
  • Generous paid time