Assistant Program Director - University Clinic

Job Title: Assistant Program Director 

Reports To: Program Director

FLSA Status: Exempt


Consistent with BestSelf policies, procedures and relevant regulatory requirements, the Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.


1.  Quality Assurance

  • Provide consultation and clinical supervision to staff.
  • Review and sign off on staff clinical records in a timely fashion.

  • Compliance with Regulations - ensure all case records are in compliance and all paperwork is completed according to Standards of Care and Licensing Regulations.
  • Ensure appropriate billing occurs
  • Address consumer complaints
  • Cover administrative emergencies in the absence of the Program Director, Assistant Clinical Director
2. Nuts and Bolts of Operational Duties

  • Make effective and efficient decisions regarding daily Branch operations
  • Ensure safety inside and outside the building
  • Conduct staff meetings to foster team work
  • Meetings with support staff to ensure efficiency of the office
  • Meetings with personnel to review and ensure they meet performance standards
  • Ensure compliance with all agency and program policies and procedures.
  • Please note, your schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.


  • Must possess effective communication skills, both written and verbal.
  • Must possess computer skills.
  • Must possess organizational and problem-solving skills.
  • Must possess crisis management skills
  • Able to deal effectively with clients, staff, guests and general public.
  • Able to maintain appropriate personal and professional boundaries.
  • Flexibility to deal effectively with a variety of people, situations, problems and changes.


  • Minimum 3 years clinical experience in community mental health setting required. Candidates must have a LCSW-R, LCSW, or LMHC.