SUMMARY OF DUTIES:
Outreach and Volunteer Coordinator's primary responsibilities are to build
community collaborations, referral relationships, conduct a variety of
outreach activities, develop promotional/ marketing materials and recruit and
retain volunteers for various functions of the Recovery Center.
- Create and implement
outreach plans and activities geared to explain the purpose and services
available at the Recovery Center
community partnerships and coordinate collaborative efforts with various
groups, organizations, businesses, and community leaders to increase
participant engagement and utilization of community resources
- Work with
Program Director, Prevention Focus-Programs Manager and staff to develop
marketing plans to recruit new volunteers and participants in line with OASAS
and organizational goals
- Assists with planning, coordination,
promotion and facilitation of community-wide events, including community
forums, task forces, City meetings, and neighborhood and community planning
sessions. Develops and conducts presentations on Recovery Center programs and
- Responsible for development and placement
of brochures, flyers and outreach materials explaining and promoting the
- Participate in
coordination of special events including outings, holiday events, community
volunteering events, etc.
- Conduct and
compile volunteer satisfaction surveys
- Schedule and
personally conduct a significant number of outreach onsite visits, staff
presentations, and participant information sessions as agreed upon with the
- Maintain relationship with
collaborative partners and cultivate new ones
- Maintain listings of
community resources to provide individuals and families
- Will participate in
regularly scheduled staff meetings and supervision sessions with the
- Maintain knowledge of models
of care and support programs by attending training and seminars
a variety of research and information-gathering assignments; identifies
resources to address recovery related issues and priorities; conducts
surveys; researches, analyzes, and compiles information; compiles and
prepares reports and recommendations on emerging recovery related
- Assist with other duties as
specified by the program director.
- Schedule and assigned
duties are subject to change based on the needs of the program and the
clients we serve.
REQUIRED KNOWLEDGE AND SKILLS:
- One year of previous marketing/advocacy
- Excellent public speaking and presentation
- Must be skilled in the use of social media
platforms.Able to collaborate with Marketing Director
in the development of promotional materials and website content.
- Committed to the mission of serving the
- Ability to perform several tasks
concurrently, time management and organizational skills.
- Ability to support, network and motivate
volunteers and clientele.
- Ability to maintain confidential information.
- Ability to organize and maintain detailed
records; complete necessary paperwork and meet deadlines.
- Demonstrated ability to relate in a
supportive manner to diverse individuals and families in recovery from SUD/MH
- Ability to network and advocate on behalf
of persons with substance use/mental health disorder seeking recovery support
- Bilingual English/Spanish preferred.
- Master's Degree
in Human Services plus two year of advocacy experience in a human service
agency or health care facility
Degree and 4 years experience in a human service agency or health care
- Must have
personal lived experience with prevention, treatment or mental health
services or have personal substance use recovery experience and be
comfortable with self-disclosure as needed.
- Certification as a provisional or full QHP or peer preferred.
- A valid NYS drivers' license.
in good working order.
have Accredited NYS Defensive driving course; or obtain within 15 days
maintain Active NYS Defensive Driving class every 3 years, upon
driving one's own vehicle, must maintain valid inspection and automobile
provide proof of insurance upon hire and when requested.