FLSA Status: Non-Exempt

Pay rate: $21-23 per hour (Personalized salary reflecting your related experience and academic/credentialed background)

35 Hours Per Week

SUMMARY OF DUTIES

The Outreach Specialist provides rehabilitative and supportive interventions to Homeless Services Program clients. Assesses client’s capacity for independent community living, formulates individual service plans, and works to effectively broker, link to, and monitor client participation in needed services. Develops effective formal and informal support networks. Provides outreach response in order to effectively perform duties. Operates at a high level of independence and responsibility under supervision of the Outreach Team Leader.

POSITION RESPONSIBILITIES

• Perform outreach, engagement, intake, assessment and service linkage activities.
• Participates in case follow up and discharge planning.
• Works as a member of a multidisciplinary team and with the client to develop/enhance independent living skills, effective interpersonal communications, advocacy and negotiating skills in order to achieve client goals and objectives.
• Works to develop and maintain support networks including family, significant others/gatekeepers and other service providers.
• Intervene in crisis or pre-crisis situations to limit and contain problems.
• May work with individuals harmful to themselves or others.
• Must be able to work flexible hours including some evenings and weekends as needed
• Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
• Completes all trainings required by the agency.
• Performs all other duties as assigned.

QUALIFICATIONS

• Bachelors degree in human service field and 1 years of experience working in a human service capacity and/or mental health field -OR- Associates Degree in human service field and 2 years of experience working in a human service capacity and/or mental health field -OR- High school diploma or equivalency and 3 years of experience working in a human service capacity and/or mental health field
• Knowledgeable of the dynamics of homelessness.
• Knowledge of common mental disabilities.
• Knowledge of basic theories of human behavior and principles of psychiatric rehabilitation.
• Knowledge of human service/community resources.
• Ability to communicate effectively, both orally and in writing.
• Ability to maintain records and prepare reports in accordance with agency requirements.
• Ability to work effectively with individuals and related service systems.
• Ability to problem solve effectively.
• Has good organizational skills.
• Must be able to lift up to 10 pounds occasionally.
• Valid NYS Driver’s License.
• Must have accredited NYS Defensive Driving course; or obtain within 15 days of hire and send certification of completion to Human Resources.
• Must maintain active NYS Defensive Driving course every 3 years and send a copy of the new certification of completion upon expiration.
• Must maintain valid vehicle inspection, registration, and insurance cards and send updated copies to Human Resources upon expiration.

Some things you can look forward to:

• Welcoming, team environment, that inspires you to thrive and be your BestSelf!
• Rewarding work experience!
• Generous paid time off
• Flexible schedule
• Various student loan forgiveness programs
• Multiple and diverse health insurance options
• Many other unique lifestyle & personal insurance options
• Tuition reimbursement
• CASAC certification tuition support
• Professional license/certification renewal reimbursement
• Defensive driving course reimbursement (if required for position)
• Career growth and advancement opportunities
• We look forward to telling you more!