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- Clinical work is
performed under the general supervision of a Physician, Nurse Practitioner,
Physician Assistant or Registered Nurse.
- Performs clinical
intake on patient by checking vitals including height, weight, temperature,
blood pressure, pulse, respiration, waist circumference, pain scale, and
carbon monoxide while following current SAMHSA grant requirements.
- Prepares patient for
examinations, procedures and treatments.
- Observes, notes, and
reports to provider any relayed changes in patients' conditions, such as
adverse reactions to medication or treatment during rooming procedure.
- Performs medication
reconciliation at each patient encounter during the rooming process.
- Collects, processes
gynecological, and urine specimens.
- Maintains and
disinfects examination/treatment rooms, including equipment after each
patient encounter. Alerts office manager of any needed supplies to be
ordered.
- Coordinates timely
follow-up of patient requests for services including prescription requests,
referrals, diagnostic testing, and appointments for sick visits. Documents all follow up procedures directly
in EMR.
- Performs
administrative duties for the office by registering all appointment types in
scheduling software system, greeting patients, answering phone calls and voicemails
in a timely manner, and handling all requests from all care managers,
counselors, and staff.
- Maintains and updates
patient medical records including verification of demographics and insurance
information at each encounter. Obtains signed PCP change form when
necessary.
- Schedules or arranges
for other tests or referrals to specialists as directed by provider or nurse.
- Processes referrals
and maintains knowledge of authorization process for patients with managed
care insurance plans, including authorizations for medications, imaging, and
specialty services. Assists in the authorization process for medications,
imaging, and specialty services when directed by provider or nurse.
- Organizes caseload of
patients for the following day by checking insurance batch eligibility run in
scheduling software system and by preparing the charts in CGM by confirming
appropriate provider and location is listed under Primary Provider in
?Patient' and ?Insurance' tab.
- Updates the BestSelf
Primary Behavioral Health Care Integration (PBHCI) team each session if a
patient has arrived, canceled, or no shows to aid in the collection of the
?National Outcome Measure Survey' (NOMs) required by the current SAMHSA
grant.
- Represents UBMD Family
Medicine and BestSelf by displaying a respectful and caring manner with
patients, families, community partners, coworkers, care managers, and
supervisors.
- Must be punctual and
present, ready to work assigned hours.
- Works alongside
BestSelf care managers, counselors, and other support staff to aid in
appropriate coordination and continuity of care to achieve robust patient
benefit and satisfaction.
- Accepts and readily
adapts to changing priorities, new ideas, strategies, procedures, and
methods. Works alongside providers, clinical staff, and administrative staff
to implement new policies and procedures.
- Maintains competence
through continuing education and attending in-service training.
- Ability and
willingness to travel as needed to meet operational needs.
- Schedule and assigned
duties are subject to change based on the needs of the program and the
clients we serve.
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