The Associate Vice President of Revenue Cycle is a key leader responsible for overseeing all revenue cycle operations. This position will lead and manage the end-to-end revenue cycle including financial clearance, coding, billing, accounts receivable, and associated revenue integrity functions to ensure optimal operations and performance. Collaborating cross functionally, the Associate Vice President of Revenue Cycle will implement various initiatives, leverage data and KPIs, and optimize processes to enhance financial performance and sustain operational excellence. The Associate Vice President of Revenue Cycle will work closely and collaboratively with the organization’s financial, clinical, front-end operations, and technology teams, and possess the leadership skills to build, motivate, develop, and retain competent, engaged, and high performing teams.
Consistent with BestSelf policies, procedures, and relevant regulatory requirements, the Program Director plans, organizes, and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
As an experienced clinician, the Senior Counselor works at a maximum level of independence and responsibility, often sharing responsibility for program operations with the Program Director. The majority of time is spent in direct client services, providing crisis and ongoing counseling and psychotherapy to new and ongoing clients.
The Claims Specialist is responsible for maintaining, entering, and following up on all client medical insurance and financial information. The position prepares claim data for transmission to Medicaid, Medicare, and Managed Care plans. A Claims Specialist will organize billing and rebilling materials as well as create and analyze reports from the billing system to provide feedback to program sites. The Claims Specialist is responsible for maintaining positive and professional client and external insurance agency relations.
The Social-Emotional Coordinator (SEC) provides Social-Emotional Learning (SEL) support to students within grades K-12 with the grade levels varying per site. The SEC is responsible for the development and implementation of appropriate social emotional interventions that align with the program and school goals. The SEC facilitates social emotional supports for the designated target population during the expanded learning time and designated times throughout the school day.
The Peer Specialist operates within a team of professionals who deliver services to consumers of Behavioral Health Services. The Peer Specialist delivers peer support services with rehabilitation and recovery focus, with a primary goal of connecting individuals to community based recovery supports consistent with the treatment/recovery plan. People with personal experience as a recipient of mental health and/or substance use treatment or of personal recovery are encouraged to apply. Honesty, respect for diversity, high personal standards, professional language and behavior reflecting such values are required.
The Outreach Specialist provides rehabilitative and supportive interventions to Homeless Services Program clients. Assesses client's capacity for independent community living, formulates individual service plans, and works to effectively broker, link to, and monitor client participation in needed services. Develops effective formal and informal support networks. Provides outreach response in order to effectively perform duties. Operates at a high level of independence and responsibility under supervision of the Outreach Team Leader.
The Life Skills Coach provides intensive in-home services that teach independent living skills to housed participants. The goal is to provide services and supports that will help the individual to achieve and maintain community stability through teaching and reinforcement of independent living skills, identifying and using other resources in the community, and monitoring of health and nutrition.
The Site Facilitator is responsible for managing the expanded learning programs at various school and community sites. Grades served vary per site and range from kindergarten to grade 12. Responsibilities include recruiting and enrolling students, provide programming designed to improve social emotional skills, increase academic achievement and provide positive youth development opportunities. The facilitator is responsible for developing and coordinating the expanded learning program at their assigned site. This includes recruiting and supervising program staff and students, designing program schedule that supports program objectives, managing site specific budget and completing and maintain all required data, reports and paperwork.
The Assistant Program Director plans, organizes and directs the services of the program, manages daily operations, provides clinical and administrative supervision to program staff, and provides direct services to clients.
This program assistant is responsible for organizing, coordinating and monitoring all non-clinical operations under the direction of the team leader; providing receptionist activities including triaging calls, coordinating communication between team and consumers; maintaining accounting and budget records for program expenditures; and operating and coordinating the management information system.
The Youth Runaway Coordinator will work with clients, meeting them where they are in the community, who have coexisting mental health conditions, substance use, as well as runaway behaviors. The Youth Runaway Coordinator will work with community stakeholders to develop a tracking and reporting system, that allows for better agency and system awareness of the services needed, as well as cross agency collaboration. The Youth Runaway Coordinator will provide individual and group therapy to individuals and support services for their families, as well as crisis counseling. Additionally, the Youth Runaway Coordinator will complete comprehensive assessments, diagnosis, treatment plan, discharge, and link clients as appropriate.
The Resident Support Specialist assists in maintaining a stable and therapeutic environment in the residence.
The cook is responsible for meal preparation according to pre-established menus and for cleanup.
The ACT Counselor works at a maximum level of independence and responsibility, often sharing responsibility for many agency operations with the Program Director. The majority of time is spent providing direct services in the community. The ACT Counselor develops initial and ongoing treatment plans and offers individual, family and group counseling and psychotherapy to assist consumers in achieving the goals of treatment.
FT 35-hour positions located within Buffalo and the Southtowns area.
The Care Manager operates within a team of professionals who deliver services to consumers of behavioral health services who reside in Erie County and are identified and referred by regional health homes
The Housing Specialist assists homeless mentally ill individuals, including mentally ill chemical abusers to obtain safe, appropriate housing and to maintain residential stability. Services provided may include identifying appropriate housing options, coordinating services with housing agencies, determining client eligibility for government financed housing programs, facilitate resolution of landlord/tenant conflict, and assisting client to develop daily living skills. The Housing Specialist will also work as an integral member of the Homeless Services Housing Team providing case management to clients as assigned. Performs other duties as requested by supervisor.
Assists in maintaining a stable and therapeutic environment in the residence. Assists residents in learning community integration, provides exposure to supportive services and encourages participation in social, educational, vocational, psychiatric, and rehabilitative activities. Assists in household management tasks such as preparation of meals or housekeeping tasks. Oversees clients engaged in household tasks. Provides transportation for and supervision of clients who leave the facility. If assigned to night duty, the RSS is responsible for supervision of the facility, security camera monitoring and enforcement of program rules under direction of the on-call management team.
A licensed health care practitioner who provides nursing care under the direction of an RN, NP, physician, physician assistant. LPNs provide compassionate care that is respectful of each patient's needs, values and wishes. The LPN is responsible for monitoring the health status of clients at the Certified Community Behavioral Health Clinic. She/he responds to any emergencies in accordance with established policies and procedures and is responsible and accountable for providing direct and indirect patient care procedures reflective of BestSelf Behavioral Health mission and values.
The Treatment Assistant provides support and motivation to the residents in developing daily living skills. The Treatment Assistant assists other staff members in monitoring resident progress. Must be able to support a trauma informed care environment.
The Transitional Specialist is the member of the multidisciplinary team who assumes primary responsibility for assisting resident in development of housing plans and to identify educational/vocational resources in the community. Works in collaboration with Case Manager to ensure that residents obtain needed off site support services. Helps clients determine their eligibility for social services and other benefits and assists in the application process when needed. Teaches daily living skills to clients.
The Victim Advocate of the Child Advocacy Center works within a Multi-Disciplinary Team. The caseload consists of primary and secondary victims of child sexual abuse and severe physical abuse, and is shared by the team members. The Victim Advocate assists clients by providing information and referrals based on an assessment of client and family need, advocacy throughout the investigative process, supportive counseling and linkage to the NYS Office of Victim Services.
Family Peer Advocacy Services are an array of services and support systems provided to families raising a child or young adult up to age 21 who is experiencing social, emotional, addiction, or behavioral health challenges in their home, school, community, and/or placement. Family Peer support services are provided by a trained and credentialed Family Peer Advocate (FPA) who is uniquely qualified to work with families based on their personal lived experience parenting a child with similar needs and the specialized training they receive. This service provides a structured, strength-based relationship between a credentialed FPA and the parent/caregiver for the benefit of the child/youth. The purpose of this service is to support the parent/caregiver and enhance their skills so they can promote positive youth functioning and their child’s ability to live successfully in their community.
The Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program. The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers.
Newly hired Counselors in certain clinics/programs will be eligible for up to $5,000 in a sign-on/retention bonus! Further details regarding eligibility & payments will be provided in the hiring process.
Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Locations: Akron and Alden, NY
Children's Health Home Care Manager community based position. Full time position located within Buffalo area.
The RN Supervisor is responsible for all professional nursing duties as required. S/he provides training and supervision to other nursing staff, including licensed practical nurses and any on-call or part-time registered nurses. S/he is responsible for compliance to regulations, policies and procedures. S/he will ensure the continuity of care within the maintenance medication programs. S/he will maintain clear communication with pharmaceutical contacts to work toward improving medication access. S/he will oversee and/or coordinate insurance communications to obtain prior authorizations and any other communication as necessary. S/he must be willing to allocate time to multiple clinics.
The RN Supervisor is responsible for all professional nursing duties as required. S/he provides training and supervision to other nursing staff, including licensed practical nurses and any on-call or part-time registered nurses. S/he is responsible for compliance to regulations, policies and procedures. S/he will ensure the continuity of care within the maintenance medication programs. S/he will maintain clear communication with pharmaceutical contacts to work toward improving medication access. S/he will oversee and/or coordinate insurance communications to obtain prior authorizations and any other communication as necessary. S/he must be willing to allocate time to multiple clinics.
Our Registered Nurses are responsible for all professional nursing duties as required. Enforces policy regarding storage and inventory of sample medications, use of sharps containers, and medical waste management. Provides group and individual treatment. Develops treatment plans based on comprehensive assessments, and formulates a diagnostic impression. Adheres to basic standards of nursing in conjunction with all NYS licensing standards.
The Medical Director is responsible for overseeing medical services provided to consumers by BestSelf medical staff including psychiatrists, physicians, nurse practitioners and nurses. The Medical Director will be a resource to the Senior Management Team and will advise the team on all medical matters. The Medical Director will provide organizational leadership to the medical staff ensuring that all consumers are provided with a high quality of medical care. This position will offer clinical leadership to the organization and contribute to the development and review of policies and procedures related to medical care. The Medical Doctor will contribute the quality of care offered by BestSelf and, as needed, will offer education and information to the clinical staff.
The Youth Peer Advocate operates within a team of professionals who deliver services to consumers of behavioral health services. Youth Peer Advocate services are formal services and support provided to young people (primarily between the ages of 12-26), who are experiencing social, medical, emotional, developmental, substance use, and/or behavioral challenges. The purpose is to ensure engagement and active participation of the young person in their treatment and decisions that affect their lives. Youth Peer Advocate services are provided by a trained and credentialed Youth Peer Advocate who has personal lived experience as a young person with a social, emotional, medical, developmental, substance use, and/or behavioral challenge, or has received services in any one of the child serving systems (juvenile justice, foster care, special education, or addiction recovery). Youth Peer Advocate services can be provided in individual and group settings.
Youth Development Specialist are responsible for providing and monitoring programming designed to develop students' knowledge of specific activities, according to the Youth Development Specialist skill-sets, interests, hobbies and educational background. Youth Development Specialist are positive, professional and work to the best of their ability during the after school hours. Youth Development Specialist can deliver age-appropriate lessons, activities and/or clubs that encompass hands-on learning, community services, and community-linked activities. Youth Development Specialist will communicate any needs, issues or feedback to the Site Coordinator in a timely manner so that any needs or student behavior (good or bad) can be addresses and dealt with efficiently. Grades served vary per site and range from kindergarten to grade 12.
After School Teachers will work with the Site Coordinator, School Principals and School Day Staff on setting academic goals that reflect program and district objectives for all students enrolled in the after school program. After School Teachers are responsible for providing and monitoring programming designed to increase state and local test scores in reading and math. Teachers are positive, professional and work to the best of their ability during the after school hours. Hours vary by each school site. Per Diem hours.
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.
Locations available: 430 Niagara St., 768 Delaware Ave, 1412 Sweet Home Rd
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs
Up to $5,000 sign on bonus! Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees!
We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs.