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SUMMARY OF DUTIES:
The
Targeted Case Manager performs activities within the Certified Community
Behavioral Health Clinic that are intended to support the wellness and
recovery goals of individuals with complex and/or chronic behavioral health
issues and needs by implementing targeted interventions designed to provide
timely, high-quality, and efficient care. CCBHC Targeted Case Management
services are organized around goals aimed at providing access to services
that encourage individuals to resolve problems that interfere with their
attainment or maintenance of independence or self sufficiency, and maintain
themselves in the community.
Individuals served will be within targeted populations who are not linked
to Health Home services.
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RESPONSIBILITIES:
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Service Referral, Linkage, and Related Activities which may
include:
- Referral to community and social support services
- Providing support for
improved community service linkages
- Transitional care, including appropriate follow-up from
inpatient to other settings
- Support in navigating
complex health care and social services system
- Individual and family support
- Advocacy for needed
services
- If the recipient is eligible, working to secure Medicaid
benefits with the goal of subsequent Health Home enrollment
- Performing on-site crisis intervention and skills teaching when
other services are not available
- Monitoring and Follow-up may include contact
with the service recipient, the recipient's family and/or collaterals,
service providers, and/or other entities or individuals.
- Schedule and assigned
duties are subject to change based on the needs of the program and the
clients we serve.
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REQUIRED KNOWLEDGE AND SKILLS:
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- Requires
understanding of mental health and substance use disorder diagnosis and
symptomatology
- Working familiarity with community
resources, including entitlement programs, medical, financial and legal
services, housing and emergency food programs, and the range of mental health
treatment and rehabilitation services available.
- Must be able to effectively broker services
and develop resources.
- Must be able to perform duties in an
independent and efficient manner.
- Must
possess knowledge of and ability to provide crisis intervention strategies
effectively
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QUALIFICATIONS:
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- A
bachelor's degree in one of the following listed fields: degree featuring a major or concentration
in social work, psychology, nursing, rehabilitation, education, occupational
therapy, counseling, or community mental health; AND one year experience in providing direct services to mental
health and/or substance use disorder consumers
OR
- A
master's degree in one of the above listed fields may be substituted for one
year of experience
AND
- A
valid NYS drivers' license
- Automobile
in good working order
- Must
have Accredited NYS Defensive driving course; or obtain within 15 days of
hire.
- Must
maintain Active NYS Defensive Driving class every 3 years, upon expiration.
- If
driving one's own vehicle, must maintain valid inspection and automobile
insurance.
- Must
provide proof of insurance upon hire and when requested.
- Bilingual English/Spanish, Arabic, or other
language strongly preferred.
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