Senior Care Manager Supervisor

Job Title: Senior Care Manager Supervisor - Adult Health Home

Reports To: Assistant Program Director/Program Director

FLSA Status: Exempt


Provides supervision and guidance to Health Home Care Managers as well assisting the Program Director in program operation. Provides direct care management to Health Home members.


·  Using Netsmart assigns new cases to care managers according to care manager skills and members need.

·  Provides supervision to assigned staff.

·  Provides direct care to members as reviewed in the care manager description: Intake and Screening, Assessment, Care Management Planning and Coordination, Implementation of Care Management Plan, Monitoring and Follow up, and Linkage/Exit Planning.

·  Reviews and assists staff in completing the above responsibilities while assuring completion of needed services in a timely manner.

·  Conducts random reviews in Netsmart to determine completeness of care and offers support as needed.

·  Assists staff with linkages to community resources.

·  Conducts staff meetings with their teams.

·  Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.


Arabic speaker preferred. 

A master's degree in a behavioral health related field.


A bachelor's degree in Social Work or a related field and 3 years case management experience in providing direct services to behavioral health consumers or in linking individuals with behavioral health, substance abuse or medical diagnosis to a broad range of services essential to successfully living in a community setting.


Possess a valid NYS drivers' license and automobile in good working order. Must have Accredited NYS Defensive driving course; or obtain within 30 days of hire. Must maintain Active NYS Defensive Driving class every 3 years, upon expiration. If driving one's own vehicle, must maintain valid inspection and automobile insurance.  Must provide proof of insurance upon hire and when requested.