Quality Improvement Project Assistant

FLSA Status: Non-Exempt


Quality Improvement Project Assistant (QIPA) position is one of extreme importance at BestSelf Behavioral Health (BBH). The position will require the staff person to have comprehensive knowledge of Quality Improvement projects, how to conduct a project and an advanced knowledge of the Anasazi /Cerner Software.


Coordinating Quality Improvement Projects

·  Understand and follow PDSA project planning cycle.

·  Utilize data to assess hypothesis and understand processes.

·  Work with Business Intelligence Department to ensure data is correct.

·  Review data and intervene when data is not correct.

·  Aid staff in understanding how QI project flow and our processes for improvement.

Quality Improvement Project Supervision

·  Coordinate and Organize Quality Improvement Projects

·  Conduct Focus groups

·  Utilize Quality Improvement tools

·  Gather and coordinate data with BI Department.

·  Ensure appropriate project documentation

·  Provide supervision of Quality Improvement Staff

Reporting and Training

·  Train staff in PDSA (Plan-Do-Study-Act).

  a. Teach the basics of Quality Improvement to Program Directors/Supervisors.

  b. Address and work on projects at their individual sites.

  c. Utilize data to understand and assess functioning. 


·  Quarterly PQI (Performance Quality Improvement) Report

  a. Develop report quarterly. Also Annual overview.

  b. Review and track progress with Metrics.

  c. Report will be published on the last day of the month following the end of the quarter.

Professional Development

·  Attend job appropriate trainings.

·  Seek supervision and consultation with Program Directors and Immediate supervisor.

·  Attend all required and mandatory trainings.

Communication of Quality Improvement Projects and Reporting

·  Creation and supervise updates with Share point page

·  Supervise updates with Program Directory

·  Supervise updates with Policy & Procedure Manual

·  Coordinate and run the PQI Advisory Group meeting

·  Coordinate the VP PQI meetings

·  Bi-annual meetings with Programs re: PQI projects and Program Indicators.

·  Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.


·  Ability to create and implement professional development initiatives

·  Ability to develop innovative solutions for Quality Improvement

·  Ability to plan and manage operational process for maximum efficiency

·  Experience with Electronic Medical Record software

·  Experience with software systems such as Excel, Microsoft word, Microsoft Teams, Sharepoint, Adobe


·  Bachelor degree and experience in Quality Improvement preferred

Benefits include:

  • Sign on bonuses for all
  • Multiple health insurance options
  • Employee referral bonus
  • Tuition Reimbursement
  • Clinical license renewal reimbursement
  • Generous paid time