Program Director of ACT Expansion

Job Title:  CCBHC ACT Expansion Program Director

Supervisor: VP of Intensive Mental  

FLSA: Exempt  Health Treatments and Rehabilitation

Summary:  The CCBHC ACT Expansion Program Director works at a maximum level of independence and responsibility, often sharing responsibility for many agency operations with the Program Director.  The majority of time is spent providing direct services, both entry point and out care, and providing clinical supervision for assigned staff.  Major portions of time are spent on administration and community intervention focusing on duties which involve maintenance and development of the agency, and direct service problems.  The Program Director directs the day-to-day clinical operations of the team and coordinates the client admission process and services in conjunction with the team psychiatric prescriber. 

Duties and Responsibilities:

  • Shares case management, treatment and rehabilitation duties with the team.
  • Insures that staff is educated in and follow through with outreach safety protocol.
  • 24/7 program on-call for staff consultation and crisis intervention.
  • Provides intensive mental health interventions to consumers according to the ACT philosophy of in-the-field treatment.
  • Responsible for insuring cross-training on a multidisciplinary team.
  • Provides personnel management including: administration of personnel and clinical policies.
  • Evaluates each team member annually.
  • Holds daily Morning Treatment Team Meetings.
  • Determines the appropriateness of each referral and interfaces with all referral sources, as needed.
  • Oversees the completeness and formatting of all clinical records, treatment planning processes, charts, and documentation protocols.
  • Addresses the training needs of the team and promotes access to relevant trainings.
  • Promotes the program to all potential referral sources in an ongoing effort to provide community awareness regarding ACT eligibility criteria and services.
  • Oversees the general operation of the ACT team.
  • Assumes and designates on-call responsibility for 24-hour coverage.
  • Conducts staff recruitment.
  • Fiscal management and budget oversight.
  • Ensures maintenance of the program's physical environment.
  • Develops and maintains program policies, forms, and procedures and revises these as necessary.
  • Utilizes a harm reduction model in treatment.
  • Insures agency corporate compliance standards are maintained.
  • Other tasks as assigned by the VP of Intensive Mental Health Treatment and Rehabilitation.

Special Skills Required:

  1. Knowledge of and ability to interpret AOT legislation as it pertains to service delivery.
  2. Skilled at team facilitation and in team dynamics.
  3. Coaching skills with team members.
  4. Skilled in evidence-based practices.
  5. Good oral and writing skills.
  6. Able to make sound decisions independently.
  7. Able to collaborate with family members, the community, other service providers, and the criminal justice and court systems.
  8. Able to recognize and manage client crises.
  9. Strong leadership qualities.

Minimum Qualifications:

·  Possesses a Master's degree in a relevant professional discipline.

·  Professional (QHP) certification/licensure that meets the NYS Office of Mental Health definition for professional staff. 

·  Possesses three years' full time mental health experience, including one year in a senior clinician or supervisory role and

·  Possess a valid NYS drivers' license and automobile in good working order. Must have Accredited NYS Defensive driving course; or obtain within 30 days of hire. Must maintain Active NYS Defensive Driving class every 3 years, upon expiration. If driving one's own vehicle, must maintain valid inspection and automobile insurance.  Must provide proof of insurance upon hire and when requested.