Program Director- Lighthouse

PROGRAM: Lighthouse Women's Residence   

TITLE: Program Director

Reports to:  Director of Specialty SUD Services

Summary of Duties:

The Program Director of Lighthouse Women's Residence must possess thorough knowledge of substance use disorders and treatment solutions. The Program Director must be skilled in clinical and administrative supervision, program management (both clinical and fiscal), diagnosis of substance use and mental health disorders, children services, and rehabilitation methodology. The Program Director must be able to maintain effective working relationships with other BestSelf managers and staff and other service providers in the community.  Effective interpersonal and organizational skills are essential, as is the ability to provide leadership and motivate staff to strive toward excellence.  A Program Director must possess the ability to respond quickly in a crisis and solve problems effectively. 

·  Provide clinical and administrative supervision to assigned Assistant Program Director, and/or designed staff

·  Monitor program budgets, income, expenditures, and cost per unit of services and take corrective actions as needed to address fiscal problems.

·  Monitor staff productivity and workflows to ensure that standards are met.

·  Represent the Agency to OASAS, the Erie County Department of Mental Health, Department of Child Protective Services, Family Court, and other community entities.

·  Ensure program is compliant with all State and Federal laws and regulations as well as Agency policies and procedures.

·  Ensure that staff needs for supervision and support are met.

·  Oversee disciplinary actions and the completion of staff performance evaluations.

·  Assume leadership in recruiting and retaining competent staff.

·  Plan for and arrange staff training.

·  Ensure that program services are accessible to eligible clients.

·  Ensure that services meet or exceed industry professional standards.


Must have knowledge of substance use treatment theory, common mental health diagnosis, and women's and children's health and behavioral issues. Must be able to relate effectively to women of diverse cultural and economic backgrounds and to work effectively in residential setting. Must possess excellent oral and written communication skills.Must be able to build collaborative working relationships with community referral sources.

Minimum Qualifications:

Master degree in a related field, QHP status, must have a current CASAC certification and two year experience in substance use or mental health program.


Bachelor's degree in closely related human service field, must have a current CASAC certification, and five year experience in substance use or mental health program.


Flexible work hours,evenings, weekends, holidays, and on-call back-up.