Program Director



  • Participates in development of program budget.
  • Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources.
  • Provides personnel management, administration of personnel policies, staff meetings and supervision, staff evaluations, recruitment of staff and related functions.
  • Assures maintenance of physical plant and compliance with health and safety guidelines.
  • Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.
  • Assures completion and accuracy of all billing, statistical and attendance reports.
  • Coordinates program's relationship with other agencies and community resources.
  • Assures accuracy of all record keeping including client chart documentation.
  • Participates in all relevant agency meetings and committees.


  • Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.
  • Provides clinical supervision to program staff.
  • Develops and assures implementation of treatment team meetings.
  • Leads team in formulation of program content based on client needs.
  • Provides direct services to clients.
  • Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.


  • Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.
  •  Ability to communicate effectively, both orally and in writing, and the ability to maintain records and prepare reports. ยท Minimum proficiency with Windows based software applications is required.


  • Master Degree and QHP certification (LMSW, LCSW, LMHC or CASAC) and three (3) years of relevant direct service experience, including responsibility for clinical supervision.