FLSA Status: Non-Exempt

Starting Rate: $16.00 per hour

Announcing our new program ACT Brave! BestSelf's ACT Brave program is a program designed to address the significant needs of youth ages 10 up to 21, who are at risk of entering, or returning home from high intensity services, such as inpatient settings or residential services, through the use of a multi-disciplinary team. Youth ACT (Assertive Community Treatment) serves as a critical component in the children's continuum of care. Youth ACT ensures the child and their family have the level of support services and access to clinical professionals they require to sustain gains made in crisis response or other out-of-home high-intensity services. Youth ACT teams deliver intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multi-disciplinary team approach to better achieve success and maintain the child in the home, school, and community. Youth ACT services are delivered in the home or other community-based settings.

SUMMARY OF DUTIES:

This program assistant is responsible for organizing, coordinating and monitoring all non-clinical operations under the direction of the team leader; providing receptionist activities including triaging calls, coordinating communication between team and consumers; maintaining accounting and budget records for program expenditures; and operating and coordinating the management information system.

RESPONSIBILITIES:

• Filing, photocopying, answering telephones and general document creation, type letters, memos, and reports per staff request.
• Maintain staff safety log, communicate with and track staff in the field for safety purposes as per the safety protocol.
• Track and maintain flexible wrap fund accounts.
• Track purchase order requests.
• Maintain tracking of motel and vendor use by staff on behalf of clients.
• Track and maintain Medicaid account activity of consumers.
• Open new consumer charts, maintain active charts, and close out terminated consumer charts.
• Attendance and participation in daily morning clinical meetings.
• Maintain accurate auditing of client charts, both for required documentation and billing purposes.
• Work cooperatively with administrative business office to insure appropriate billing is conducted.
• Record admissions and discharges and provide a source of information for statistical reports.
• Maintain consumer charts according to agency standards including the following: set up charts for newly admitted consumers; file materials in consumer charts and files to assure current, accurate information is available; and monitor clinical charts in coordination with the team leader, to assure that they are being maintained in accordance with unit policies and procedures.
• Prepare letters to request medical records and client authorizations and maintain a log of requests and records received per HIPAA compliance regulations.
• Operate and coordinate the computer and management Information systems for the program.
• Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.

REQUIRED KNOWLEDGE AND SKILLS:

• Knowledge of the operation and use of personal computer, including Excel and Word
• Ability to organize and maintain auditing materials.
• Ability to communicate effectively with a variety of professionals.
• Must be adept at problem-solving, and possess strong interpersonal skills.
• Must be able to prioritize and plan work activities as to use time efficiently.
• Must be organized, accurate, thorough, and able to monitor work for quality.
• Must be dependable, able to follow instructions, and respond to management direction.
• Ability to establish and maintain good working relationships with multidisciplinary team.

QUALIFICATIONS:

· High School diploma or equivalency including or supplemented by courses in typing and computer operations PLUS one year full-time paid experience performing some combination of secretarial and data entry duties

OR

· Graduation from two-year Business School with courses in typing and computer operations.

Benefits include:

• Sign on bonuses for all
• Multiple health insurance options
• Employee referral bonus
• Tuition Reimbursement
• Clinical license renewal reimbursement
• Generous paid time