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SUMMARY OF DUTIES:
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The Outreach
Specialist provides rehabilitative and supportive interventions to Homeless
Services Program clients. Assesses
client's capacity for independent community living, formulates individual
service plans, and works to effectively broker, link to, and monitor client
participation in needed services.
Develops effective formal and informal support networks. Provides outreach response in order to
effectively perform duties. Operates
at a high level of independence and responsibility under supervision of the
Outreach Team Leader.
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RESPONSIBILITIES:
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- Perform outreach,
engagement, intake, assessment and service linkage activities.
- Participates in case
follow up and discharge planning.
- Works as a member of a
multidisciplinary team and with the client to develop/enhance independent
living skills, effective interpersonal communications, advocacy and
negotiating skills in order to achieve client goals and objectives.
- Works to develop and
maintain support networks including family, significantothers/gatekeepers and other service providers.
- Intervene in crisis or
pre-crisis situations to limit and contain problems.
- May work with
individuals harmful to themselves or others.
- Must be able to work
flexible hours including some evenings and weekends as needed
- Schedule and assigned
duties are subject to change based on the needs of the program and the
clients we serve.
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REQUIRED
KNOWLEDGE AND SKILLS:
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- Knowledgeable of the dynamics of
homelessness.
- Knowledge of common mental
disabilities.
- Knowledge of basic theories of
human behavior and principles of psychiatric rehabilitation.
- Knowledge of human
service/community resources.
- Ability to communicate
effectively, both orally and in writing.
- Ability to maintain records and
prepare reports in accordance with agency requirements.
- Ability to work effectively with
individuals and related service systems.
- Ability to problem solve
effectively.
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QUALIFICATIONS:
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- Bachelor's
degree in social work/related field or RN plus two (2) years relevant direct
service experience
AND
- A
valid NYS drivers' license.
- Automobile
in good working order.
- Must
have Accredited NYS Defensive driving course; or obtain within 15 days of hire.
- Must
maintain Active NYS Defensive Driving class every 3 years, upon expiration.
- If
driving one's own vehicle, must maintain valid inspection and automobile
insurance.
- Must
provide proof of insurance upon hire and when requested.
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