Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State's Children's Health Home program. They gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan. Care Managers document progress and arrange for eventual transition between health homes as necessary, or from health homes to other levels of service following changes in eligibility.

Responsibilities:

• Administer CANS-NY, updating periodically.
• Develop a comprehensive, family-driven youth-guided Plan of Health Care.
• Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
• Convene and conduct quarterly meetings to review progress, update POCs, and confirm continuing client eligibility.
• Provide education to family and child concerning the nature and desired effect of services, along with information concerning conditions being treated.
• Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, social, and community services.
• Provide Health Home services for children with medium and high acuity needs, including at least two services per month, with at least one of those conducted face to face. Provide services for children with low acuity needs.
• Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
• Participate in mandatory and optional training, including but not confined to: CANS-NY administration; family-driven, youth-guided, trauma-informed care; IT, LGBT, safety in community work, and meeting management.
• Participate in supervision.
• Schedule and assigned duties are subject to change based on the needs of the program and the clients we serves Full-Time, hourly.

Qualifications:

• BA with 2 years of community work experience required OR
• RN with 2 years of community work experience required OR
• MA with 1 year of community work experience required.

Must also have...

• A valid NYS drivers' license.
• Automobile in good working order.
• Must have Accredited NYS Defensive driving course; or obtain within 15 days of hire.
• Must maintain Active NYS Defensive Driving class every 3 years, upon expiration.
• If driving one's own vehicle, must maintain valid inspection and automobile insurance.
• Must provide proof of insurance upon hire and when requested.