SUMMARY OF DUTIES:
The QI Project
Specialist will work with the QI team to ensure the quality of the data that
is being gathered for state and county funding resources. The QI Project
Specialist will work with IT Department and QI Project Assistant to utilize
data entry skills necessary for our various VBP, Value Network (VN), CCBHC,
OASAS and ECDMH projects. It is crucial that the applicant be detail oriented
as well as meticulous in their organizational skills. QI Project Specialist
must also follow agency compliance as well as HIPAA statutes.
QI Project Specialist
will work with the QI Manager re: Front Office Optimization. This includes
training, audits (onsite as well as remote), and any Front Office
Optimization project requirements. QI Project Specialist will also work with
QI Project Assistant on any other projects as needed.
- Interacts with various
BBH locations in terms of collecting data.
- Performs self-quality
checks on all work to assure accuracy of the information.
- Provide excellent
internal customer service by being attentive and respectful; proactive in
identifying internal and external customer concerns, or problems.
- Access computerized
client record and/or other computer systems for client information and learn
how to perform elementary data gathering tasks i.e. Cerner canned reports or
cross checking data.
- Supports QI manager
with floating support staff when QI manager is not available.
- Is able to answer
Front office optimization questions when QI manager is not available.
- Performs at
established quantitative and qualitative work standards to meet departmental
goals and objectives.
- Promotes quality
improvement, staff and client safety, and cultural diversity through
department operations and by personal performance.
- Presents a courteous
and helpful demeanor to all staff members, or any other person an employee
encounters while representing BestSelf Behavioral Health.
- Maintains current
knowledge related to applicable statutes, regulations, guidelines and
standards necessary to perform job duties in accordance with the requirements
of the Corporate Compliance Plan.
- Complies with the
requirements of the Code of Conduct, Corporate Compliance Plan and Compliance
Policies and Procedures, including training requirements.
- Participates in
compliance activities under the direction of the Supervisor and Corporate
- Additionally, they are
required to maintain a professional health care office environment on a
day-to-day basis, working with confidential and personal health information
in a conscientious manner. It is expected that this individual will be able
to act independently and manage their work load in a timely manner.
- Schedule and assigned
duties are subject to change based on the needs of the program and the
clients we serve.
KNOWLEDGE AND SKILLS:
- Ability to work in sometimes
- Ability to perform team-oriented
job tasks with a conscientious awareness of detail and accuracy
- Excellent communication skills
(oral and written).
- Ability to know, understand and
apply federal and state regulations.
- Problem solving and critical
- Data entry skills necessary: Type
a minimum of 35 words per minute.
- Competent use of email, fax machines,
scanners and copiers. Word and Excel application skills require.
Preferred-previous experience working with IT or related quality improvement duties or projects.
School Diploma or Associates Degree- experience and Associates degree
be able to speak, read, and write English. Second language skills a plus.