SUMMARY OF DUTIES:
We have an exciting opportunity to join our team as a Quality Improvement Project Manager.
In this role, the successful candidate oversees completion of departmental projects and quality improvement initiatives decided upon by departmental leadership. Responsible for managing multiple projects at one time with a variety of focuses within the department. Reports weekly and monthly on progress to department leadership. Works with staff, managers, and administration through project management to improve operations as they relate to patient safety and quality systems. System-wide agency coordination required.
· Independently leads, designs, manages and executes improvement initiatives through all project phases; able to effectively manage multiple concurrent projects and proactively identifies and mitigates barriers to success.
· Personnel related activities: Oversees supervision of staff. Interviews perspective employees, evaluates and documents staff performance and performs personnel counseling. Assigns responsibilities, establishes work hours and monitors staffing.
· Assists VP of Quality & Accreditation. This includes administrative operations as they relate to quality systems and intra-departmental operational processes. Works to coordinate special QA projects and time sensitive projects regarding accreditation.
· Assures effective communication within the department, leadership, management, staff, physicians and external departments and customers. Demonstrates professional image when dealing with customers.
· Uses project management skills to: develop project plan and timeline for improvement projects; effectively track deliverables and delegate tasks; coordinate project summary presentations; and maintain oversight of all project related tasks necessary for project success.
· Bachelor's degree in related field required.
· Certification in Project Management and/or 7 years' experience.
· Excellent computer, Microsoft Office and project presentation skills.
· 7-10 years' experience working in behavioral health or healthcare.
· Master's Degree.
· Lean Six Sigma certification.
Qualified candidates must be able to effectively communicate with all levels of the organization.