Program Director of ACT Strive


  • Shares case management, treatment and rehabilitation duties with the team.
  • Insures that staff is educated in and follow through with outreach safety protocol.
  • 24/7 program on-call for staff consultation and crisis intervention.
  • Trains staff in ACT core competency skills as identified by the NYS Office of Mental Health.
  • Insures accurate communication and reporting to the Erie County Single Point of Entry and Assisted Outpatient Treatment Programs.
  • Responsible for insuring cross-training on a multidisciplinary team.
  • Provides personnel management including: administration of personnel and clinical policies.
  • Evaluates each team member annually.
  • Organizes chairs and facilitates ACT Morning Meetings.
  • Determines the appropriateness of each referral and interfaces with all referral sources, as needed.
  • Oversees the completeness and formatting of all clinical records, treatment planning processes, charts, and documentation protocols.
  • Addresses the training needs of the team and promotes access to relevant trainings.
  • Promotes the program to all potential referral sources in an ongoing effort to provide community awareness regarding ACT eligibility criteria and services.
  • Oversees the general operation of the ACT team.
  • Assumes and designates on-call responsibility for 24-hour coverage.
  • Conducts staff recruitment.
  • Fiscal management and budget oversight.
  • Ensures maintenance of the program's physical environment.
  • Develops and maintains program policies, forms, and procedures and revises these as necessary.
  • Insures compliance with the NYS Office of Mental Health ACT Licensing protocols.
  • Insures agency corporate compliance standards are maintained.

· Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.


  • Knowledge of and ability to interpret AOT legislation as it pertains to service delivery.
  • Skilled at team facilitation and in team dynamics.
  • Collaboration skills with the ACT MDs.
  • Coaching skills with team members.
  • Skilled in evidence-based practices
  • Good oral and writing skills
  • Able to "think on one's feet."
  • Able to make sound decisions independently.
  • Able to lead effectively while fostering egalitarian principles within the team.
  • Able to collaborate with family members, the community, other service providers, and the criminal justice and court systems.
  • Self-initiative.
  • Highly independent requiring minimal supervision.
  • Strong leadership qualities.


· Possesses a Master's degree in a relevant professional discipline.

· Professional (QHP) certification/licensure that meets the NYS Office of Mental Health definition for professional staff. 

· Possesses three years' full time mental health experience, including one year in a senior clinician or supervisory role


  • A valid NYS drivers' license.
  • Automobile in good working order.
  • Must have Accredited NYS Defensive driving course; or obtain within 15 days of hire.
  • Must maintain Active NYS Defensive Driving class every 3 years, upon expiration.
  • If driving one's own vehicle, must maintain valid inspection and automobile insurance.
  • Must provide proof of insurance upon hire and when requested.