Employee Relations and Experience Manager

SUMMARY OF DUTIES:

The Employee Relations and Experience manager will coordinate and monitor all agency employee relations and experience initiatives.  This will include address employee-related issues, developing programs to improve the employee experience and foster a healthy work environment.

RESPONSIBILITIES:

Essential Functions:

·  Partners with program leadership to develop and implement an effective performance management process.

·  Conduct employee relations investigation when necessary

·  Review all employee-related incidents and provide recommendations to leadership

·  Designs, implements and coordinates employee engagement, retention, and satisfaction programs.

·  Develop policies and procedures that promote equitable and consistent employee relations

·  Coordinate the employee corrective action process

·  Conduct employee surveys and exit interviews to help the agency determine

·  Ensure employee relations policies and procedures are in accordance with all applicable employment regulations

·  Supervise, coach and develop employee relations specialist 

·  Promote agency's Racial Equity and Inclusion concepts

·  Coordinate unemployment claim disputes & represent agency at hearings

·  Conduct employee status reviews for negative backgrounds notifications.

·  Present (2x) monthly at New Hire Orientation

·  Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

REQUIRED KNOWLEDGE AND SKILLS:

·  Great communication skills

·  Excellent Leadership Skills

·  Strong Conflict-Resolution skills

·  Data-analysis skills

QUALIFICATIONS:

·  A bachelor's degree

·  Five years' human resource experience

·  Supervisory experience preferred